Privacy policy

Last updated: October 24, 2025

This Privacy Policy describes how Pack3Ease, operated by LANUNE LTD, collects, uses, and discloses your personal information when you visit, use, or make a purchase through our store and website (the “Services”). The Services are powered by Shopify, which enables us to provide products, features, tools, and a seamless shopping experience to you.

By accessing or using any part of the Services, you acknowledge that you have read, understood, and agree to the collection and use of your information as described in this Privacy Policy. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will govern in matters related to the collection, processing, and disclosure of your personal information.

Personal Information We Collect or Process

“Personal information” means information that identifies, relates to, or could reasonably be linked to you. It does not include anonymized or de-identified data. Depending on your interactions with the Services and applicable law, we may collect the following categories of personal information:

  • Contact information such as name, billing address, shipping address, phone number, and email address.
  • Financial information, including credit or debit card numbers, payment method details, transaction records, and payment confirmations.
  • Account information, including usernames, passwords, security questions, and user preferences.
  • Transaction information including viewed items, cart activity, wishlist activity, purchases, returns, and exchanges.
  • Communications such as customer support messages or inquiries.
  • Device information such as IP address, browser type, device identifiers, and network data.
  • Usage information related to your interactions with our website, pages visited, and browsing behavior.

Sources of Personal Information

We may collect your personal information from:

  • Direct interactions when you create an account, place an order, or communicate with us.
  • Automatic technologies, including cookies and tracking tools when you browse our website.
  • Service providers who perform functions such as payment processing, data hosting, analytics, and fulfillment.
  • Partners or third parties, where permitted by law.

How We Use Your Personal Information

Depending on your use of the Services, we may use your personal information for:

1. Providing, Improving, and Personalizing the Services

Including order processing, account maintenance, shipping, returns, product recommendations, and service enhancements.

2. Marketing and Advertising

Including sending promotional communications by email or other channels and showing online advertisements tailored to your activity.

3. Security and Fraud Prevention

Including account authentication, payment security, detecting and preventing fraudulent or illegal activity, and protecting the integrity of the Services.

4. Customer Communication

Including responding to inquiries, providing support, and maintaining our relationship with you.

5. Legal Compliance

Including responding to legal requests, complying with applicable laws, and enforcing our terms or policies.

How We Disclose Personal Information

We may disclose your information to third parties under the following circumstances:

  • With Shopify, our e-commerce platform provider.
  • With vendors and service providers performing services on our behalf (e.g., payment processors, shipping partners, and IT providers).
  • With business or marketing partners, who may use your information according to their own privacy notices.
  • With your direction or consent, for example, when integrating with social media or shipping services.
  • Within our corporate group, including affiliates of LANUNE LTD.
  • During business transfers, such as mergers or acquisitions.
  • When required by law, including responding to authorities or enforcing legal rights.

Relationship with Shopify

Shopify hosts our services and processes personal information to enable and improve the platform. Shopify may collect data about your interactions with this store and other merchants using Shopify. Shopify may also provide enhanced features that rely on data shared across their ecosystem.

To learn more about Shopify’s privacy practices, see the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites

Our services may include links to third-party sites. We are not responsible for their privacy or security practices. You should review their policies before providing personal information.

Children’s Data

Our services are not intended for children, and we do not knowingly collect information from individuals under the age of majority in your jurisdiction.

Security and Retention

We use reasonable security measures; however, no method of transmission or storage is fully secure. The retention period of your personal information depends on legal requirements, business needs, and account activity.

Your Rights and Choices

Depending on your location, you may have rights including

  • Access/Know
  • Delete
  • Correct
  • Data Portability
  • Opt-out of Sale or Sharing
  • Manage Communication Preferences

 If you reside in the UK or EEA, you may also have:

  • Right to Object or Restrict Processing
  • Right to Withdraw Consent

We may need to verify your identity before fulfilling certain requests.

International Transfers

We may transfer, store, or process your personal information outside your home country. Transfers from the UK or EEA may rely on Standard Contractual Clauses or similar safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or legal requirements. The updated version will be posted here with a revised “Last updated” date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us at:

Email: service@Pack3Ease.store
Company: LANUNE LTD (Data Controller)